Australia Wide

Our Remote Services

Our Remote Computer Support is affordable at a price that cannot be beaten and can be performed at a convenient time for you, allowing us to repair just some of the following issues :

Remote Computer Repair Services

Rebooting, Crashing, Freezing or Slow Computers
Windows Blue Screens of Death and Lock Ups
Browser Hijacks, Phishing Scams, Key Loggers and Pop Up Adverts
Online Virus Removal: Viruses, Trojans, Backdoor Infections
Installation of our own branded monitored pc protection services
Spyware, Adware, Malware and Rootkit Infections
Setting up and Securing your Wireless Network

Computer Support starting from just $35.00

Slow Computer, Sluggish Performance or Boot Up Times
Windows Optimisation, Windows Errors or Computer Tune Up
Printer Installation and Troubleshooting Printer Problems
Driver and Software Updates/Patches
Virus and Antispyware Software Installation
Removal of Unused Software/Files
Software Installations
Email and Web/Internet Problems
Backing up your Computer for Disaster Recovery

Advantages of Remote Computer Support

Securely Encrypted – Our Remote Computer Support is just as secure as if the technician were sitting in front of your PC.
Good Value For Money – Our Remote Computer Support service is charged at a flat rate, meaning you know exactly how much you are paying with no hidden charges.
Convenient – This means there’s no waiting around for a home visit from the technician. It also means you don’t have to disconnect the machine and carry it to a shop.

Australia Wide

Our Protection Services

Our PC Protection is affordable at a price that cannot be beaten and is designed to be used by Governments and Corporations. It is not found online or in shops. We manage and monitor your pc.

Complete PC Protection Services

Our services allow for us to help protect your pc from any of the following:

Browser Hijacks, Phishing Scams, Key Loggers and Pop Up Adverts
Online Virus Removal: Viruses, Trojans, Backdoor Infections
Spyware, Adware, Malware and Rootkit Infections
Setting up and Securing your Wireless Network

From $15.00 a month for our managed services

Our managed and monitored services allow us to perform a large range of services for you on top of our standard pc protection.

Windows Patching
Driver and Software Updates/Patches
3rd Party Patching
Mobile Phone Locking
Mobile Phone Wiping
Asset Monitoring
Document Save and Recover

Advantages of Monitored Protection

Security – Our PC Protection makes your pc as secure as it can possibly be. Same level protection as Governments and Corporations use.
Good Value For Money – Our managed services are charged at a flat rate, meaning you know exactly how much you are paying with no hidden charges.
Piece of Mind – We watch and keep your pc safe. Reports sent every 120 minutes to our base in Brisbane.

Working Steps for Remote Support

How it works

You are in control of the session at all times and can disconnect at any time. If you are unsure how much time a problem will take to resolve or would like to discuss an issue, give us a call, we’re happy to help.

Schedule an Appointment

Appointments can be done via email or over the phone. (Mobiles click to call).
We will contact you to book in a day and time to start our remote support service to help you.

Get Connected

At the appointed time, we will send you a remote support services email.
A technician will connect to your pc once approved and will safely and securely connect to your computer via remote access.

Sit Back and Relax

Once connected via remote access, the technician will review the issue you would like resolved with you via chat and then get to work. Once completed, the technician will confirm that you are satisfied and disconnect.